Help Center

FAQ

Before ordering a ticket
How can I order a ticket?
​・What should I do if I experience problems when purchasing tickets?
​・​How can I contact the organizer with questions about the event?


After you ordered a ticket
​​・How can I access my ticket?
Can I cancel my ticket? 
Can I change my ticket?
How can I contact the organizer with questions about seating/attending the event?
How to bring tickets for multiple attendees to the event?


Other questions
For the following questions, please contact the event organizer directly:

​・Can I be on a waiting list?
・Can I pay on the day of the event?
・Any other question about the event

For other questions, please check our help pages, or contact us with your question.
 


Related help pages