Your ticket is saved in our app
just open the Peatix app
and show your ticket at the door
1．Ticket PurchaseYou can purchase tickets using your smartphone, computer or tablet.
When purchasing tickets for the first time, please create a Peatix account or use your Facebook, Twitter or Google account to login and order your tickets.
Depending on your country, there are different payment methods available.
For more information on how to purchase a ticket, please check the following help pages
How to purchase tickets using a computer
How to purchase tickets using a smartphone
2．Receiving your ticketPlease view your ticket in one of the following ways. Even if you have used your computer to purchase your ticket, you can access your ticket in our app.
▼Receiving your ticket using your smartphoneDownload the Peatix app, and log in with the account you used to purchase your tickets. Your ticket will be displayed in the app. On the day of the event, please show your ticket on the screen on your smartphone.
Download from the App Store (free)
Download from Google Play (free)
For detailed instructions on how to receive your ticket, please see the following help pages:
How to use the Peatix App to access your tickets? (iPhone)
How to use the Peatix App to access your tickets? (Android)
▼Receiving your ticket using your computerPlease log into the Peatix website, and access your tickets on the "My ticket(s)" page. On the event day, please bring a print out of your ticket screen.
For detailed instructions on how to access your web ticket, please see the following help page:
How to view your web ticket
3．Show your ticketOn the day of the event smartphone users can show their ticket through the Peatix app. Otherwise, print out the QR ticket and bring it with you to the event.
I cannot view my tickets
After I log into the Peatix App, or the Peatix website, my tickets aren't displayed.
Because you logged in with a different account than the account you used to purchase your tickets, no tickets are shown. Please log in with the account you used when purchasing your tickets.
* You can check which account you used in the order confirmation email:
* To login with a Peatix account, please use the "Login with your Peatix account"-button (web), or "Login with Peatix" (app), and log in with your registered email address and password.
* If you used your Facebook, Twitter or Google account to purchase tickets, click the relevant button to log into your account.
When I try to log in, Either your username or password is incorrect. Please try again. is displayed.
This is displayed if you made a mistake in either your username or your registered password.
In case you've forgotten your password, you may reset your password and try to log in again. To reset your password, click [Forgot your password?] from the login screen.
If you still experience troubles logging into your account, please contact us.