Help Center

Receiving questions and replying to messages from attendees

All questions or inquiries from event attendees will be forwarded to the email address you used to create your Peatix account.

1) If you want to reply to messages from event attendees, log into your Peatix account and click on the envelop mark next to your account name to access your message inbox.


2) Select the message from your message inbox. (You can also search by user name, or filter on the event or group)



3) Enter your response in the text box and click "Reply". The message will be delivered to the attendees Peatix inbox and will be forwarded to his registered email address. 



TIP) If the attendee already purchased a ticket and sent the message from the account used for the purchase, you can easily access the order by clicking the links under the message.



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