The email addresses of the attendees are not included in the CSV-file. If you want to collect the email addresses of attendees, please set a form questionnaire to your event.
How to download the attendee list:1. Click the [Attendees] button.
2. From the [Attendee View]-tab click [Attendee List CSV].
Open the downloaded list in Excel or other application.
CSV list includes:
1) Sales ID, 2) Attendee name, 3) Account name, 4)Order date, 5) Ticket name, 6) Ticket quantity, 7) Seat ID and 8) Status, 9) Used discount code.
After an order is completed, the order will get the status "Waiting" (awaiting attendance). If the ticket buyer uses our "Gift to friend" function to send a ticket to a friend, the ticket status will become "Invited", until the friend has claimed the ticket to his/her own account.
After the event, the status will become "Checked in" (for all attendees who are checked in on Peatix) or "Skipped" (for all attendees who didn't attend or were not checked in).
If you have created Custom Form, information entered by the attendees will also be included in the CSV list.
** Please note: If you are using Mac Excel to download the data, please select UTF-16 to properly download the data. Please check these detailed instructions on how to open the file.
** Orders where the Credit Card payment has been refunded are not included in CSV list.
** For events in Japan only: orders were convenient store payment has expired, are not included in the CSV list.