Help Center

Can I transfer my ticket?

You can send tickets you have purchased to a friend.
* Please note that the depending on the event, it is possible that you won't be able to transfer your ticket.
 
  • * You can transfer your ticket only using your computer, or browser of your smartphone. At this moment it is not possible to transfer your ticket using the Peatix app.
    * When you order multiple tickets from the same account, all tickets will be included in the same QR-code. If you and your friends will go to the event separately, please transfer the ticket to your friend(s) in advance.
     
   

How to transfer a ticket

1. Access peatix.com, and log into your account through the "Register/Login" button in the upper right corner. After you are logged in, please click "Details/Transfer". 



2. Click the "Transfer" button.


3. A transfer-URL is generated for the ticket. 
Please send his URL to your friend using email, Facebook, Twitter, and tell your friend to click the URL to claim the ticket. Please refer your friend to the following help page: "Receiving a ticket from a friend".

 

 


 

How to cancel a transfer


Only if your friend has not yet claimed the ticket, you can cancel the transfer. 

1. Access peatix.com, and log into your account through the "Register/Login" button in the upper right corner. After you are logged in, please click "Details/Transfer". 



2. If your friend has not yet claimed the ticket, the ticket will have a "INVITED" status. Please click "Cancel" to cancel the transfer. 


 

Resale


It is not allowed to resale a ticket you have purchased, or to transfer it to third parties in order to resale the ticket.

If a resale of a ticket is found, the ticket will become invalid. You will not be able to enter the event with a resold ticket, and no refund will be given. Furthermore, we will cancel your account.
We are not responsible for tickets that are purchased from another site than our own.