Help Center

What should I do when I cannot login to view my tickets?

If you experience troubles logging into your account to view your purchased tickets, please make sure you are trying to login with the account you used to purchase your tickets. 

In case you forgot which account you used to purchase your tickets, please check the order confirmation email:



When the error message "Either your username or password is incorrect. Please try again." is shown when you try to login, you made a mistake in either your email address or your registered password. 

In case you've forgotten your password, please reset your password and try to log in again. To reset your password, please access the following URL and enter your registered email address: 
https://peatix.com/user/forgot_password​

If you still experience troubles logging into your account, please contact us.

 



Related help pages