Help Center

When I try to log in, "Either your username or password is incorrect. Please try again." is shown.

When, Either your username or password is incorrect. Please try again. is displayed when you try to login, you either made a mistake in either your email address or your registered password. 

* In case you forgot the email addressed you used to create your account, please check which account you used in the order confirmation email:



* In case you've forgotten your password, please reset your password and try to log in again. To reset your password, click [Forgot your password?] from the login screen. 

If you still experience troubles logging into your account, please contact us.