Help Center

How a Peatix QR-code ticket works

Your ticket is saved in our app

just open the Peatix app
and show your ticket at the door

Peatix offers an easy to use, and paperless ticket service. Your ticket will be displayed in our app, or can be viewed on your computer. The ticket screen is your ticket: on the day of the event just open the Peatix app and show your ticket. (it is possible to print out your ticket from your computer)

After your ticket purchase is complete, your ticket will be issued in your account.

 

Receiving your ticket

 

 ▼Receiving your ticket using your smartphone

Download the Peatix app、and log in with the account you used to purchase your tickets. Your ticket will be displayed in the app. On the day of the event, please show your ticket on the screen on your smartphone.

 
Download from the App Store (free)
Download from Google Play (free)



For detailed instructions on how to receive your ticket, please see the following help pages:
How to use the Peatix App to access your tickets? (iPhone)
How to use the Peatix App to access your tickets? (Android)


 

▼Receiving your ticket using your computer


Please log into the Peatix website、and access your tickets on the "My ticket/s" page. On the event day, please bring a print out of your ticket screen. 



For detailed instructions on how to receive your ticket, please see the following help page:
How to view your web ticket

 

Multiple ticket purchase


If you purchased multiple tickets from the same account, you will be issued one QR-code. All purchased tickets will be included in this ticket (QR code). When you and your friends arrive together at the event, please show your ticket (QR-code) to the reception desk and enter the event together.
If you and your friends will go to the event separately, please split the ticket in advance and send it to your friends