Help attendee  

Manage your ticket

How to make ticket cancellation requests
Tickets that have been purchased can only be cancelled by the event organizer. Whether a purchased ticket can be cancelled will depend on the cancellation p...
How to access your tickets
Tickets applied for through Peatix will appear on the app or browser. Paper tickets will not be issued. *Please note that when checking tickets, you mus...
Troubleshooting for accessing your tickets
Please refer to the following troubleshooting steps if you are unable to access your ticket. *If you paid via convenience store/ATM, your ticket will be...
How to transfer your tickets
You may transfer the ticket you have applied for to someone you know, provided that the event organizer permits the transfer. Ticket transfer refers to ...
How to receive transferred tickets
When you receive the transferred ticket, please follow the procedure below to receive the ticket. <Important notice> *The ticket transfer is comp...
Troubleshooting for receiving transferred tickets
If you are unable to receive the transferred tickets, please refer to the respective solutions below. "No ticket is available" appears whe...
How to contact the organizer with questions about the event from the ticket screen
As event organizers are in charge of all aspects of their own events, Peatix is unable to answer questions about the event. Please contact the event organiz...