Help Center

For Attendees

Ticket Purchase & Payment


  • How a Peatix ticket works

    Your ticket is saved in our app just open the Peatix app and show your ticket at the door Peat...

    Oct 11, 2016 11:24PM JST
  • Payment methods

    Payment methods available on Peatix The payment method and used currency varies per country. Please check the...

    Apr 26, 2016 05:53PM JST
  • Purchasing a ticket from your computer

    Note: Ensure the use of the latest version of your Internet browser 1. Click the Get Ticket button on the eve...

    Jul 13, 2016 01:15PM JST
  • Purchasing a ticket using your smartphone

    You can buy tickets using your smartphone. * The screen can look different depending on your phone. 1. Go to ...

    Jul 13, 2016 01:16PM JST
  • Trouble purchasing a ticket

    We recommend that you use the latest version of your browser when purchasing tickets. If you are experiencin...

    Jun 09, 2015 05:32PM JST
  • Receiving a ticket from a friend

    If you happen to be a lucky recipient of a ticket from your friend, follow the instructions below to claim you...

    Jul 22, 2016 05:45PM JST
  • Finding the security code on your credit card

    ▼ Customers using VISA, MasterCard, JCB: The security code will be a three-digit number on the back of the cr...

    Aug 01, 2013 05:10PM JST
  • Ticket purchase security

    For all credit card ticket purchases, Peatix has taken extra care to ensure your financial information is secu...

    Mar 25, 2016 03:35AM JST
  • How a Peatix QR-code ticket works

    Your ticket is saved in our app just open the Peatix app and show your ticket at the door ...

    Jun 11, 2015 11:33AM JST
  • How a ColorSync ticket works

    Your ticket is saved in our app just open the Peatix app and show your ticket at the door ...

    Jun 11, 2015 11:59AM JST