Help Center

For Attendees

Other FAQ


  • What is Peatix?

    Your ticket is saved in our app just open the Peatix app and show your ticket at the door Peat...

    Apr 03, 2015 12:55PM JST
  • Will you send me a receipt?

    If you used a credit card to buy your tickets, please use the account statement as issued by your credit card ...

    Sep 27, 2016 05:05PM JST
  • How to cancel your account

    You can cancel your account through your Account settings. Please note: - After you cancel your account, it i...

    Jul 28, 2015 06:12PM JST
  • How to reset your password

    You can reset your password in the following way: 1. From the Peatix homepage, click [Register/Login] in th...

    May 19, 2014 06:54PM JST
  • How to change your email address

    To change your registered email address, please follow these steps: 1) Log into your account, and access your...

    May 26, 2016 03:58PM JST
  • How to unfollow a group

    Please follow the following directions to leave a group: How to leave a group in the Peatix app (iPhone) ...

    Jul 20, 2016 05:23PM JST
  • How to change your privacy settings

    You can change the privacy settings through your Account settings. How to change your privacy settings: 1....

    Apr 07, 2016 03:46PM JST