Help Center

What is the transfer feature?

With our transfer feature, the buyer can send the purchased ticket(s) to their friend(s).

For example:
- in case the buyer orders multiple tickets for an event but the attendees will arrive separately at the event
- in case the buyer orders a ticket for somebody else as a gift
- in case the buyer cannot make it to the event anymore and gives away his ticket

When the transfer and claim is completed,
- the Sales List screen will show "Sent to x others".
- the Attendees screen the ticket will be shown under the name of the recipient and the notification "Gift from x" will be added.

If the status "Unclaimed" or "Invited" is shown, it means that the buyer transferred the ticket, but the recipient has not yet claimed the ticket.
 


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