Help Center

How to change the number of tickets, add or delete ticket types, stop the ticket sales

You can change the number of available tickets, add new ticket types or delete created ticket types, and stop the sales of a ticket through the Edit Tickets page: 





How to change the number of tickets
How to add a new ticket type
How to delete a ticket
How to stop the ticket sales
 
 

How to change the number of tickets

From the list with created ticket types, change the quantity of available tickets and click "Save" from the bottom of the page. The confirmation "Changes to tickets are saved." will be shown.



Please note: if the ticket was sold out, you will also need re-open the ticket sales by clicking the "Resume sale" button. After you have clicked the "Resume sale" button, please click "Save" from the bottom of the page to re-open the sales.


 

How to add a new ticket type

To add a new ticket type, please click "+ Paid Ticket" or "+ Free Ticket". Enter the ticket name, ticket price (for paid tickets only), and number of available tickets, and click "Save" to create the ticket. 





Please note: when you add a new ticket type after the event is published, the ticket will automatically be available for sale after you have created and saved the ticket.
 

How to delete a ticket

To delete a ticket, please click on the "Delete" and click "Save".



Please note: after a ticket has been sold, it is no longer possible to delete the ticket. 
 

How to stop the ticket sales

Change the number of available tickets to the number of tickets sold, and click "Save" from the bottom of the page.
For example: if you wish to stop the ticket sales when 2 tickets have been sold, please change the number of available tickets to 2 tickets. 



For free tickets, the ticket status will shown as "Full". For Paid tickets the status will be "Sold Out".
 


Related help pages