Help Center

How to change the ticket sales period

You can change the ticket cutoff of the event, or change the ticket sales end time for each separate ticket.

Changing the ticket sales end time per ticket type
Changing the ticket sales deadline for the event
 

Changing the ticket sales end time per ticket type


After you have published the event, you cannot change the scheduled ticket sales start time. Also, when you add a new ticket type, you cannot schedule the ticket sales start time.
It is possible to change the scheduled ticket sales end time per ticket type. 

How to edit the ticket sales end time per ticket type:
1. Access the ticket edit page.





2. Click the setting button for the ticket you wish to edit the sales end time.



3. If you already scheduled a ticket sales end time, please click "Reset". (If you haven't set a scheduled sales end time, you can skip this step)



4. Click "Change" and set the date and time you wish to end the ticket sales. Click Save from the bottom of the page to save your changes.



* If you are changing the ticket sales end time after the ticket sales period had already ended, please also click the Resume Sale button to re-start the ticket sales.


 

Changing the ticket sales deadline for the event

You can edit the ticket sales cutoff for the event. 

How to edit the ticket sales deadline for the event:
1. Access the ticket edit page.





2. Click Advanced Ticket Settings.



3. Enter your desired ticket cutoff date. Click Save from the bottom of the page to save your changes.



* If you are changing the ticket cutoff after the ticket sales period had already ended, please also click the Resume Sale button to re-start the ticket sales.


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